FAQs

How much do sessions cost? Can I use my insurance or my insurance HSA/FSA card for payment?

• Sessions typically cost $90 – $150 depending on session length. I believe quality therapy should be a health resource for everyone, regardless of income level/insurance coverage, and I am passionate about offering pro bono sessions and sessions on a sliding scale. Please let me know if you’d like more information or have any questions about cost/payment!
• Often clients can use their HSA/FSA cards for payment. I encourage clients to double check with their insurance providers prior to beginning sessions.
• As of Sept. 1, 2022 I will not be in network with insurance companies. I can provide invoices/superbills for clients to submit to their insurance providers in order to receive out of network reimbursement. Please let me know if you have questions about this!
• Fertility coaching is typically not covered by insurance so out of network reimbursement is unlikely.

What form of payment to you accept?

• Credit card/ FSA or HSA cards

How do I schedule an appointment?

• Feel free to email (ashleyjessenlcpc@gmail.com) or call (773) 492-8411 to schedule a free 15-minute consultation. We can schedule our first session after we make sure that we would be a good fit!

How long is a session? How often will we meet?

• Sessions are about 50-55 minutes long, but I also offer 30 & 45 minute sessions if you have a tight schedule or we decide that is the best duration for you. Typically we will meet every week, every other week, or once a month. More seasoned clients can meet as needed. We will decide frequency together during our first session.

What paperwork must I complete?

• Prior to our first session, I’ll email you some forms to look over and complete in order for us to make the best use our time.

I’m really unsure about all this. Could we talk over the phone first?

• Absolutely! I’m happy to answer any questions or concerns you might have before getting started.

Do you see couples?

• Occasionally, yes. I’m happy to work with you and your partner/spouse provided I feel I can meet your specific needs as a couple. If I feel that my expertise isn’t what you need, I will offer a referral.

I’m a new parent. Can I bring my baby to my virtual session?

• Absolutely! You can feel free to nurse/feed/change as needed.

Do you you offer in-person sessions?

• No, at this point all sessions are held virtually on a HIPAA compliant platform similar to zoom!

Do you provide IVF/IUI evaluations as required by my fertility clinic?

• Yes. I am happy to provide an evaluation and letter. Please email me the requirements per your fertility clinic and we can arrange a day/time.

What is the difference between therapy and coaching? Do you offer both?

• I recently expanded my practice to include fertility coaching, which is separate and distinct from therapy. After years in the perinatal profession, I found that there seemed to be an area of need for those struggling with infertility, separate from mental health diagnoses. The notion of individuals feeling like a “ping pong ball” getting bounced from clinics, providers, and other holistic healers in their journey seemed to be common among many. Also, I would often hear individuals feeling like “just a number” in line at the fertility clinic or on hold with their insurance provider, rather than feeling like they had full access and connection with their various providers.

• For coaching clients, I strive to fill in those gaps. My goal in providing fertility coaching is to help streamline the process of the fertility journey. We work together to manage all the providers, come up with a clear plan, and it is my passion within this role to walk hand-in-hand through the process with you (and your partner if you wish). It is important to note that in the coaching relationship, we do not treat medically necessary mental health concerns; there are no diagnoses, and there is no mental health treatment. In contrast, in therapy we treat mental health concerns, symptoms and diagnoses.